Made Just for You
Each item at PhraseArtStudio is made to order, created just for you when you hit “buy.” That means we don’t keep a warehouse full of stock—we start crafting your item once your order comes in.
Because of this, we can’t accept returns or exchanges unless:
- We sent the wrong item, or
- Your item arrived damaged
If either of those happens, don’t worry—we’ll make it right. Just contact us with a clear photo and your order number within 7 days of delivery.
Processing Time
We get to work fast!
- Creation Time: Please allow 3 to 6 business days for production.
(Most orders begin processing within 24 hours!) - Shipping Time: Once it’s ready, delivery takes approximately 3 to 6 business days.
(Weekends and holidays can add a bit of extra time.)
You’ll receive tracking info as soon as your item ships.
Helpful Tips
- Double-check your shipping address before submitting your order—we can’t reship for free if the address was entered incorrectly.
- Personalized or custom items follow the same timelines.
- Shipping may take longer during peak holiday seasons.
Still have questions?
Feel free to contact us at any time—we’re happy to help! Your satisfaction matters to us, and we want your experience to be as smooth and joyful as your new product.
Kristal (at) phraseartstudio.com (Robot Spam Blocker. Change (at) to @ )